Privacy Policy

London Computer Recycling Charity, also referred to as LCR Charity, collects and refurbishes donated IT equipment to reduce e-waste and support families, schools, charities and community organisations.

Registered charity number: 1203364. Our contact address is 50 Wakemans Hill Avenue, London NW9 0UJ.

We may collect your name, email address, phone number, organisation name, address details, collection information, device request details, donation information and any message you choose to send through our forms.

When you use the website, limited technical information may also be processed, such as your IP address, browser type, device information, pages visited and basic server logs required to keep the website secure and reliable.

We use your information to respond to enquiries, manage collection bookings, review device requests, process donations, send confirmation emails, support safeguarding and operational records, improve the website, prevent misuse and meet legal or regulatory duties.

We do not sell your personal information.

We process personal information where it is necessary to respond to your request, provide a service you have asked for, meet a legal obligation, protect our legitimate operational interests, or where you have given consent, such as for optional communications.

If you make a donation or payment through a third-party payment provider such as PayPal, that provider will process payment details under its own privacy terms. LCR Charity does not store full card details on this website.

We may use email delivery tools to send booking confirmations, request updates and administrative messages. These tools only receive the information needed to deliver the relevant email.

The website may display Google reviews or use Google-related services. These services may process limited technical data according to Google’s own policies. External links to Google review pages or maps are controlled by Google, not LCR Charity.

We only share personal information where needed to operate the charity, deliver website functionality, process bookings, manage donations, comply with law, protect people, or work with trusted service providers under appropriate safeguards.

We keep personal information only for as long as reasonably needed for the purpose it was collected, including operational, safeguarding, accounting, charity governance and legal record-keeping requirements.

Under UK data protection law, you may have rights to access, correct, erase, restrict, object to processing, request portability, or withdraw consent where consent is used. Some rights may depend on the lawful basis and context of processing.

We use reasonable technical and organisational measures to protect information submitted through the website. No online service can be guaranteed to be completely secure, but we aim to reduce risk and limit access to those who need it.

For privacy questions or requests, contact us at info@lcrcharity.co.uk or write to London Computer Recycling Charity, 50 Wakemans Hill Avenue, London NW9 0UJ.